Privacy policy.

This Privacy Policy describes how Rocket Service (“we,” “us,” or “our”) collects, uses, and protects information obtained through https://rocketapplianceservice.com.

Information We Collect

We may collect information that you voluntarily provide to us when you:

  • Submit a contact form or booking request

  • Email or call us directly

  • Sign up for promotions or newsletters

This information may include your name, email address, phone number, service address, appliance details, and any other information you choose to share.

We may also collect limited, non-personal information automatically (such as your browser type or pages visited) to help improve our website performance and user experience.

How We Use Your Information

We use your information to:

  • Respond to your inquiries or service requests

  • Schedule and complete appliance repair appointments

  • Send updates about your appointment, promotions, or service follow-ups

  • Improve our services and website

We do not sell, rent, or share your personal information with third parties, except as needed to fulfill a request (for example, coordinating a technician visit or processing payment through our service providers).

Your Choices and Rights

You may opt out of future communications from us at any time. You can also:

  • Request to see, correct, or delete the information we have about you

  • Express concerns about our use of your data

To do so, contact us using the phone number or email address listed on our website.

Security

We take reasonable precautions to protect your information.
When you submit sensitive data (such as payment details) through our booking system or payment processor, that information is encrypted and transmitted securely (look for “https” or a lock icon in your browser).
Only authorized employees who need information to perform their jobs have access to it.

Third-Party Services

We may use third-party tools (such as Housecall Pro, Google Analytics, or email providers) to help operate our business. These providers only use your information as necessary to perform their services and are not permitted to use it for other purposes.

Policy Updates

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.

Last updated: October 2025

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
 (904) 619-7394
 rocketapplianceservice@gmail.com